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Terms of Service

TERMS OF SERVICE

1 .            Overview

1.1 .         This website is operated by Rebels Republic known as T W Rebels(trading under T.W Motus TV Ltd) a Cyprus registered company no: HE33168.This page provides information of the legal terms and conditions on which you can use our site and we sell any of the products listed on our site (“Products”).
By visiting and purchasing from our site, you agree to the following terms and conditions. Please read these Terms of Service carefully before accessing or using our website. By visiting and using the www.rebelsrepublic.com website or for interacting with our content and/or services, you acknowledge that you have read, understood and are consenting to the practices in relation to the use and disclosure of your personal information described in this Privacy Statement and our Terms and Conditions. If you are considered to be a minor in your country of residence, please obtain your parent’s or guardian’s consent before providing us with any personal information if you are visiting and using our website.

1.2           These terms will apply to any contract between us for the sale of the Products to you (the “Contract”). Please read these terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that by ordering any of our Products, you agree to be bound by these terms and the other documents expressly referred to in it.

1.3           By using our site without ordering Products, you confirm that you accept our site’s terms of use set out in this page and that you agree to comply with them.

1.4           If you do not agree to these terms of use and supply, you must not use our site. We recommend that you print a copy of this page for future reference.

1.5           Our Privacy Policy (see clause 5) also applies to your use of our site and the supply of the Products, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

2              Changes to our Site

2.1           We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

2.2           We do not guarantee that our site, or any content on it, will be free from errors or omissions.

2.3           While we endeavour to ensure the site is accessible 24 hours a day, we reserve the right to change or remove (temporarily or permanently) the site or any part of it without notice and you confirm that we shall not be liable to you for any such change or removal.

2.4           Access to the site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

3              Links to Third Party Websites

3.1           The site may include links to third party websites that are controlled and maintained by others such as Facebook and Instagram. Any link to other websites is not an endorsement of such websites or of the products/services offered on such websites. We do not accept any responsibility in respect of such websites or their accuracy, reliability, availability or content, including without limitation in respect of any link contained in a linked website.

3.2           Third party websites are governed by separate terms and conditions and privacy policies. We advise that you read all such information carefully before using any such third party website.

4               Your Account and Password

4.1           Where you register an account on our site, you are responsible for maintaining the confidentiality of your account details and password and for restricting access to your computer.

4.2           We have the right to disable any account or password if in our reasonable opinion you have failed to comply with any of the provisions of these terms.

4.3           If you know or suspect that anyone other than you knows your password or account details or it is likely your account is being used in an unauthorised manner, you must promptly notify us by email at info@rebelsrepublic.com and clearly label your email to enable us to deal with this promptly.

5               Privacy

5.1          Privacy is extremely important to us and we take your privacy very seriously. All account, order, personal and payment information will not be reproduced, duplicated, sold or exploited.

6              Viruses

6.1           We do not guarantee that our site will be secure or free from bugs or viruses.

6.2           You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

6.3           You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

7              Our Products

7.1           The images of the Products on our site are for illustrative purposes only. The majority of our products are organic and handmade and there can be some slight variation in colour due to the natural materials used in our products. Although we have made every effort to display the colours of our products accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from the images displayed on our website.

7.2           Although we make every effort to be as accurate as possible and provide as much information for each piece of jewellery, our Products may have small imperfections in design, materials, dimensions and weight.  As a result we cannot guarantee your Products will be free from defects, however they will be free from material defects.

7.3           All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if made.

8            Consumer

8.1        You may only purchase Products from our site if you are at least 18 years old.

8.2        As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights can be sought from your local consumer rights advise bureau. Nothing in these terms will affect these legal rights.

9            How the contract is formed between you and us 

9.1        To place on order on our site, please visit the ‘Shop’ section of our site.

9.2        Our order process allows you to check and amend any errors before submitting your order to us. Please ensure you have read and checked your order prior to submitting for processing.

9.3        In stock items only
After you place an order, you will receive an e-mail from us acknowledging that we have received your order. Our acceptance of your order is only confirmed at point 9.4

9.4       We will confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (“Dispatch Confirmation”).  The Contract between us will only be formed when we send you the Dispatch Confirmation.

9.5        If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our site as referred to in clause 17.5 we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.

9.6       Pre-orders/custom products only
After you place an order for a custom/pre-order product, you will receive an e-mail from us acknowledging that we have received your order.

9.7       After the initial right to cancel 24hr period your order will be sent to the manufacturer and     we will notify you via email as confirmation your order is placed. The contract between us commences.

9.8       Once your order has been submitted to the manufacturer we cannot amend or make changes to your order. Your order is final. Please ensure you have read all the information in relation to pre-orders listed on the product page.

9.9       You will receive an e-mail once your custom piece has arrived here at Rebels Republic and is ready to dispatch. Confirmation of despatch is only given at clause 9.12 (payment in full)

9.10     If you have opted for our Pay Deposit Scheme, the above notification clause 9.9 along with your final invoice will be emailed to the address provided at checkout. The final invoice must be paid in full within 5 working days of the date given on the invoice. Once payment is received in full only then will clause 9.12 apply. Please ensure you have fully read the Payment Option information.

9.11     Failure to pay the full and final balance within the timescale specified will result in the cancellation of your order. Please ensure you have fully read the Payment Option information.

9.12     A notification of despatch will be sent to you once we have prepared your items and they are fully despatched

9.13    If you have placed an order for an In Stock item and a Pre-Order/Custom Product your whole order not be despatched until we have received all the items contained in your order from the manufacturer. If you require your In Stock items sooner you must place a separate order.

10          Our right to vary these terms

10.1        Every time you order Products from us, the terms in force at that time will apply to the Contract between you and us.

11          Your consumer right of return and refund

11.1        You have a legal right to cancel a Contract during the period set out below.

11.2. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a Product, you can notify us of your decision to cancel the Contract and receive a refund.
However, this cancellation right does not apply in the case of any pre-order or custom-made products.

11.3        Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation, which is when the Contract between us is formed. If the Products have already been delivered to you, you have a period of 7 (seven) working days in which you may cancel, starting from the day after the day you receive the Products. Working days means that Saturdays, Sundays or public holidays are not included in this period.

11.4        To cancel a Contract, please e-mail in the first instance at info@rebelsrepublic.com to tell us. You may wish to keep a copy of your cancellation notification for your own records.  Your cancellation is effective from the date you sent us the e-mail.

11.5        You will receive a full refund of the price you paid for the Products and any applicable delivery charges you paid for. We will process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you gave us notice of cancellation as described in clause 13.3. If you returned the Products to us because they were faulty or mis-described, please see clause 14.

11.6        If you have returned the Products to us under this clause (11) because they are faulty or mis-described, we will refund the price of a defective Product in full, any applicable delivery charges, and any reasonable costs you incur in returning the item to us.

11.7        We refund you with the same method used by you to pay.

11.8        If the Products were delivered to you:

(a)          you must return the Products to us as soon as reasonably practicable; returned items should be sent to us in the packing in which they were despatched; including any branded material and or gifts etc

(b)         unless the Products are faulty or not as described, you will be responsible for the cost of returning the Products to us;

(c)          you have a legal obligation to keep the Products in your possession and to take reasonable care of the Products while they are in your possession.

12.       As a consumer, you will always have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by the returns policy.

13            Delivery
                 Orders will be despatched to the delivery address that you have given on your order form. We cannot be held responsible if that delivery address is incorrect or incomplete. Once your order has been placed, a 24 hour grace period for amendments are allowed. During this time, if you would like to make changes to your order, please contact us at info@rebelsrepublic.com with your order number. Requests for changes or cancellation to your order will not be accepted after 24hrs.

13.1        Your order will be fulfilled by the estimated delivery date set out in the delivery estimate guide. If there is an Event Outside Our Control (as defined in clause 19). If we are unable to meet the estimated delivery date because of an Event Outside Our Control, we will contact you with a revised estimated delivery date.

13.2    Delivery will be completed, when we deliver the Products to the address you gave us. All our products are despatched using registered mail, parcels and packages may need to be signed for at their arrival destination.

13.3        The Products will be your responsibility from the completion of delivery.

14            International Delivery

14.1        We deliver to all countries worldwide.

14.2        If you order Products from our site for delivery outside Cyprus your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Calculations of import duties and taxes can be sought from your local customs office.

14.3        You will be responsible for payment of any such import duties and taxes.

14.4        You must comply with all applicable laws and regulations of the country for which the Products are destined.  We will not be liable or responsible if you break any such law.

15            Prices and delivery charges

15.1        The prices of the Products are as stated on our site. We apply due diligence to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However, sometimes mistakes can happen. If we discover an error in the price of the Product(s) you ordered, please see clause 15.5 for what happens in this event.

15.2        We reserve the right to make changes to pricing of our products from time to time, however if you have received confirmation of despatch (in stock items), or confirmation of placement of order (pre-orders – see clause 9.7.

15.3        The price of our Products is inclusive of VAT and in accordance with Cyprus law.

15.4        The price of a Product does not include delivery charges. Our delivery charges are as quoted on our site at the time you place an order for Products.

15.5        Our site contains a number of varying Products. It is sometimes possible that, on the odd occasion some of the Products listed on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

15.6    Prices and promotions of our products are subject to change without notice and we reserve the right at any time to make these changes. If you continue to use the website or if you submit information to us following such changes, you will be deemed to have read and agreed these terms.

16            How to Pay

16.            All products listed throughout the website are priced in the currency denomination  € EURO

16.2        You can pay for Products using PayPal the fasted and safest way to make payments online. You do not need a paypal account to purchase products from us. We also accept bank transfers – please contact us in the first instance.
All PayPal transactions and payment account holders are subject to validation checks and authorisation by the card issuer or payment method provider.

If the issuer of your card or payment method refuses to authorise payment/ transaction is marked as fraudulent/ pending due to checks, we will not accept your order until payment has been verified and approved, and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.

16.3   We are not responsible for any charges or other amounts which may be applied by your card issuer, bank or payment method provider as a result of our processing your payment in accordance with your order.

16.6   If your payment is not denominated in the currency indicated on the website, the final price may be charged in the currency of your account. Such final price is calculated and charged by your card issuer or bank or payment method provider and therefore we shall not be responsible for any cost, expense, charge or other liability which may be incurred or suffered by you as a result of your card issuer or payment method provider charging you in a different currency other than the currency of your purchase as displayed on the Platforms.

16.5     Our terms of payment are set out below

(a)  In stock Products
Full payment for the Products and all applicable delivery charges is in advance.

(b) Custom pre-orders
(i)  By selecting the Pay in Full option, Full payment for the products and all applicable delivery charges are paid in advance.
(ii) By selecting the Pay Deposit option, 50% of the product price and all applicable delivery charges are paid in advance. The remaining balance (50% of the product price) final invoice must be paid in full within 5 working days of the date given on the invoice. A PayPal request for payment will be sent to you.

17           Our Liability – general

17.1        We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our site; or use of or reliance on any content displayed on our site.

17.2        We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

17.3        We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

18            Our liability

18.1        If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.

18.2        We only supply the Products for domestic and private use. You agree not to use the Products for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

18.3        We do not in any way exclude or limit our liability for:

(a)          death or personal injury caused by our negligence;

(b)         fraud or fraudulent misrepresentation;

19            Events outside our control

19.1        We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 19.2.

19.2        An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.

19.3        If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

(a)          we will contact you as soon as reasonably possible to notify you; and

(b)         our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

20          Communications between us

20.1        When we refer, in these terms, to “in writing”, this will include e-mail.

20.2        To cancel a Contract in accordance with your legal right to do so please e-mail us at info@rebelsrepublic.com. You may wish to keep a copy of your cancellation notification for your own records.  Your cancellation is effective from the date you sent us the e-mail; and

20.3        If we have to contact you or give you notice in writing, we will do so by e-mail

21 .         Rights

21.1 .      We reserve the right to refuse any order you place with us. Depending on stock availability and in the event that we need to make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the soonest possible time.

22.         Terms of Service

22.1       Our Terms of service may be updated from time to time without notice. If you continue to use the website or if you submit information to us following such changes, you will be deemed to have read and agreed these terms.

Thank you for shopping with us